At Table22, we believe that restaurants are critical centers of community, creativity, and joy. Our mission is to help them thrive economically, so that every chef can create freely, bring joy to customers, and strengthen their communities through food.

In service of that mission, we work each day to help amazing chefs & restaurants build, launch, and grow subscription offerings for fans and guests — bringing their brands to life in new ways outside of their physical location, and building stable recurring revenue for their businesses.

We’re a restaurant-loving, hospitality-obsessed, all-remote team of eaters, leaders, product designers, engineers, data scientists, marketers, finance wizards, culinary school alums and more!

Why you might be excited to work with us:

• We’re trusted by some of the best restaurants in the country. We serve nearly 200 partners across 60+ cities and counting.

• We’re tackling a big problem with even bigger potential. Table22 partners have already generated millions in subscription revenue, and retain >80% of their subscribers after the first 6 months.

• Our work has been featured in the New York Times, Bloomberg, The New Yorker, New York Magazine, The TODAY Show, Eater, and local media outlets across the country.

• Our investors are behind companies like Airbnb, Spotify, Patreon, & Etsy, and food world leaders from institutions like Blue Hill Stone Barns and Sweetgreen; our team is made up of alumni from companies like Warby Parker, Squarespace, and Stitch Fix.

Learn more about our restaurant partners at our blog: https://table22.com/blog.

We are looking for a Senior Account (Partner) Manager to join our growing team and ensure the long-term success of our restaurant partners’ programs on Table22!

Partner Managers build strong relationships with our restaurant partners, support the end-to-end execution of their subscription programs, and work with their partners to continually grow their subscription program revenue.

Partner Managers support restaurants throughout their lifecycle after launch and handoff from the Sales team and typically manage a book of 25 - 35 restaurant partners.

This is a unique opportunity for someone passionate about joining a fast-growing early-stage startup in the restaurant and hospitality industry!

• Restaurant Partner Management: Manage a portfolio of restaurant partners (approximately 25 - 35 active accounts) and ensure restaurant partner’s objectives related to their Table22 offering are met

• Relationship Building: Build strong relationships and become a trusted advisor to key stakeholders at our restaurant partners (Chefs, Owners, Managers, etc.). Help restaurant partners see the value of their Table22 partnership to drive retention.

• Growth and Marketing: Handle the big picture and own account growth by supporting partners with effective email, social media, and on-premise marketing. Use insights about product and offering and member feedback to continuously help partners market and grow their memberships. Use insights about product and offering and member feedback to continuously help partners market across digital channels and grow their memberships.

• Fulfillment and Operational Support: Support partners with end-to end execution of their subscription programs, including fulfillment reporting and member communications. Identify opportunities to reduce complexity or simplify operations for restaurant partners.

• Partner Onboarding: Onboard new restaurants to the Table22 platform after they are closed by the Sales team; train restaurants on our systems and processes

• Collaboration: Work seamlessly with other internal teams across Table22 (Sales, Marketing, Delivery and Logistics, etc) to ensure we’re delivering the best experience to our restaurant partners

Qualifications

• At least four years of experience in account management, partnerships, customer success, or equivalent role; experience in the hospitality industry is a plus

• Competitive self-starter who has a desire to learn, grow, and excel in the role and contribute to building an early stage company

• Great attention to detail and strong multi-tasker with ability to manage numerous projects at one time

• Empathetic listener with experience being consultative

• Ability to solve problems quickly and pivot with ease

• Experience working in a fast-paced, small-team environment

• Knowledge of tools and platforms such as Mailchimp, Canva, Excel, Squarespace, and Hubspot CRM are a plus

• Passion for the restaurant industry and helping owners and operators thrive is a must!

Location

Table22 is a remote, distributed company—we do not have an office, employees work from the location that best suits their needs, and all communications take place using digital tools. Occasional travel to meet partners onsite may be required. For this role, we have a slight preference for a candidate based in the Midwest, but this is not a requirement!

Diversity

We welcome all applicants, regardless of race, color, religion, national origin, sex, ability or gender identity—and encourage Black, Indigenous, and non-Black people of color (BIPOC) to apply. We also encourage Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual (LGBTQIA+) folks, disabled people, and all people with non-dominant identities to apply.

Work Authorization

Please note this role is only open to candidates that are legally authorized to work where they reside. Due to the remote nature of the role, Table22 does not currently sponsor candidates for visas or work authorizations/permits and does not currently support the transfer of visas or work authorizations/permits from prior employers to Table22.